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frequently asked questions

How to avail service for Wellness profile?

• Place your order here.
• Order confirmation will be sent to you as email / sms.
• Confirm your appointment with the Thyrocare service provider.
• Technician visits your home and collects samples along with the amount.
• Samples are forwarded to Central Processing Lab of Thyrocare.
• Samples are processed and reported online.
• Thyrocare service provider prints and delivers the reports to you. (hand- delivery or courier)

 

To whom this is ideal for?

This health checkup is ideal for anyone who is above the age of 30 years, especially those who are leading sedentary lifestyle, lack of physical exercise, prefer junk food, have familial history of diabetes, obese/ overweight, etc..

 

Where are the tests done?

The tests are done at our central processing laboratory in Navi Mumbai.

 

Does the transportation cause any change in quality ?

All specimens reach Thyrocare within 24 to 48 hours time frame from different parts of the country in a triple packaging system as per WHO-IATA guidelines wherein the barcoded vial is the primary receptacle, the thermacole box with frozen cool packs is the secondary receptacle and the outer cardboard box is the tertiary receptacle. All specimens are not just checked for the transportation delays and temperatures but also for factors like hemolysis, clotting, samples without barcodes, leakages, lipemia, wrong vials etc and only those samples which pass through the preanalytical checks are taken for processing. 

 

What are the samples required?

5 ml venous blood and 2 ml urine required for the test. You must be in 10-12 hours fasting condition before we can collect the samples.

 

What are the timings for sample collection?

Morning 8 am to 11 am is ideal for sample collection. We request you to give a 30 min grace period from the time of appointment to compensate for locating your home and possible traffic. Also we request you to give 2 dates as option to the service provider. Collection on Sundays/ Holidays are not available in all cities.

 

How long it takes for the report?

It usually takes 2-5 days from the date of sample collection depending on your location. It is either hand- delivered or couriered to your house address.

 

Can I see the reports online?

Yes, you can access the reports online with the barcode and labcode no. provided by your service provider. click here www.thyrocare.com

 

I have a test which shows abnormal value, what to do?

First of all, the test reports should be interpreted by a qualified medical practitioner. Nevertheless you can still look at the report forms which also has mentioned the normal ranges for all the tests. If any test is abnormal, you must immediately consult with your doctor. Do not start treatment or medication on your own. Most of the time, the lab results may need rechecking before initiating treatment or medication.

 

To whom this test is not ideal for?

Not for patients requiring critical / emergency medical care. This testing should not be opted if you are having any critical ailments and you require the results to start treatment or medication.

 

Is your service available in my city?

We are present in more than 600 cities. You can confirm the availability of our service in your city, by calling us at 022-67123456 or 3090 0000.

 
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